Professional Experience
Laboratory Aide 3
Advent Health, Orlando, FL
May 2009 - Present
Quality Assurance (QA) and Maintenance
Ensured Test Readiness: Assembled and disassembled complex testing equipment, guaranteeing its functionality before critical trials.
Enhanced Testing Accuracy: Collaborated with technicians to troubleshoot equipment issues, resolving problems for reliable and precise daily control tests.
Streamlined Production Efficiency: Delivered daily briefings to technicians, keeping them informed on equipment functionality and production needs.
Supported Production Operations: Assisted technicians with equipment maintenance, test production, and workflow optimization.
Maintained Equipment Integrity: Implemented progressive maintenance plans using documentation, ensuring optimal equipment performance through hand tools and adhesive repairs.
Prepared Testing Materials: Prepared industrial reagents, chemicals, and trace metals for accurate and efficient testing.
Ensured Safe Lab Environment: Managed and disposed of hazardous materials according to regulations, maintaining a safe work environment.
Optimized Lab Logistics: Distributed supplies, reagents, and equipment cases through efficient courier systems, ensuring smooth lab operations.
Mastered Equipment Handling: Utilized dollies, UTVs, pallet jacks, and hand tools effectively to improve work output and production speed.
Independent Equipment Operator: Troubleshooted, inspected, and manipulated lab equipment to perform daily operations independently.
Enhanced troubleshooting efficiency by inspecting and manipulating lab equipment for daily operations and collaborating with technicians to resolve issues and ensure accuracy.
Sofware Support
15+ years experience using and troubleshooting lab and I.T. software systems.
Resolve customer complaints involving information systems via telephone, e-mail and virutal software.
Train employees involving customer support, daily lab operations and technical equipment.
Assist clinical staff and technicians with software support and information systems.
Manage department consults using Excel and LIS to meet department expectations.
Technical Process Improvements
Collaborated with a cross-functional team/IT department to redesign the laboratory layout using 2D barcode, improving workflow and reducing labor and increasing productivity.
Participated in a software improvement project that streamlined the data analysis workflow, reducing case TAT time by 85%.
Troubleshooted and optimized existing laboratory automation software, resulting in a 85% improvement in system uptime and efficiency.
Education
Valencia College, Orlando, FL ~ Computer Programming / Analysis
2015 - 2018 | Curriculum
Software Development using C, SQL, JAVA, HTML5, CSS3, JavaScript, jQuery, Scripting Languages.
Software tools used: GitHub,GitBash, XAMPP, ScotchBox, MongoDB, Virtual Box, Linux.
I.T. Capstone Projects
Remote Website Development, Deployment, Hosting & Maintenance.
Upgrade College campus Wi-Fi network from 802.11n to 802.11ac.
Keiser University, Orlando, FL ~ Medical Assisting
2005 - 2006 | Curriculum
2 month (320 hours) Internal Medicine Externship, Health Information Technology (HIT), Health Administration, Healthcare Management, Lab Practicum, Project Management.
CERTIFICATIONS
Computer Programming Specialist | Valencia College - 05/2016
Computer Information Data Specialist | Valencia College - 05/2016
Linux Essentials | Linux Professional Institute - 01/2019
OSHA 10 HR General Industry | University of South Florida - 10/2020
OSHA Seminar CFR 29 1910.120 | EPICourses - 09/2020
Registered Medical Assistant | American Medical Tech - 07/2022
